Privacy Policy

Privacy Policy

At Luna Sens , we take the protection of your personal data very seriously. This privacy policy explains what data we collect, how we use it, and your rights.

1. Data controller

Personal data is collected by Luna Sens – a company in the process of being registered – via the website www.lunasens.com .

2. Data collected

We may collect the following data when you use our site:

  • Name, first name

  • Delivery and billing address

  • E-mail address

  • Phone number

  • Payment information (via secure platforms)

  • IP address, browsing data (cookies)

3. Use of data

The data is used for the following purposes:

  • Processing and shipping orders

  • Customer Service Management

  • Sending informational or promotional emails (if you have given your consent)

  • Improving the user experience on the site

4. Sharing of data

Your data is never resold .

They can only be shared with service providers necessary for the proper functioning of the store:

  • Dropshipping supplier (for shipping orders)

  • Secure payment platform (Stripe, PayPal, etc.)

  • Carriers or logistics platforms

5. Retention period

Your data is kept for the duration necessary to manage the commercial relationship, then archived for legal or tax purposes if necessary.

6. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data

  • Right of rectification

  • Right to erasure (right to be forgotten)

  • Right to restriction of processing

  • Right to object

  • Right to portability

To exercise your rights, you can write to us at: contact@lunasens.com

7. Data security

Luna Sens takes all necessary measures to protect your personal data against loss, misuse or unauthorized access.

8. Cookies

This website uses cookies to improve user experience and compile anonymous statistics. You can refuse their use in your browser settings.

9. Modification of the policy

This policy may be updated at any time. The date of the last modification is indicated at the top of this page.

10. Contact

For any questions regarding this policy or your personal data:
📧 contact@lunasens.com