FAQ - Frequently Asked Questions

Delivery: What are the delivery times? Our delivery times vary between 3 and 7 working days.

Which countries do you deliver to? We deliver to most European countries. If you have any questions, please contact us before placing an order.

What are the delivery costs? Free delivery for purchases over 49 euros. Below this amount, a fixed rate is applied, indicated when confirming your shopping cart.

What payment methods do you accept? You can pay for your order by credit card (Visa, Mastercard, Paypal) or other secure methods available depending on your country.

Is payment secure? Yes. All transactions are encrypted and protected to ensure your safety and peace of mind.

Are the products delivered discreetly ? Yes, the packaging is simple and logo-free to respect your privacy and offer you a completely private experience.

Can I return an item? For hygiene and safety reasons, we do not accept returns or exchanges on intimate products, unless they are defective upon receipt.

Where do your products come from? We select our products from European suppliers carefully chosen for their quality, aesthetics, and compliance with standards.

Any other questions?

Our team is at your disposal via the contact form.